Processing times vary per item.  Each item will list the processing time.

Due to COVID, I do not accept returns or exchanges, but contact me if there is a problem with your order.  I stand behind my products and pride my shop on 100% customer satisfaction so we will definitely work it out!

I accept cancellations within 3 hours of purchase for Custom/Personalized items and within 24 hours for all other orders.  I cannot accept a cancellation after order has begun being made or is shipped.  

I do not accept cancellations or issue refunds on pdf download files, as you receive them immediately upon purchase.

All orders will be shipped First Class unless Priority Shipping is purchased separately. USPS normally takes 3-5 days to deliver First Class packages, however, with COVID and employee shortages, they seem to still be experiencing delays in some areas and may take a little longer, even for Priority packages.

If your order arrives damaged, please contact me immediately.  I will need for you to keep and take photos of the package, all packaging materials, and the damaged item/items.  The post office will need this information for the "Damaged Package" insurance claim.